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Managing Underperformance

Employee underperformance can be incredibly costly. Learn how to manage it legally and effectively

Employee underperformance can put a lot of pressure on managers and staff, and in client-facing situations, may even create a negative image for the business.

Unfortunately, companies will often delay approaching underperforming employees, as the task of confronting them may seem difficult – and legally perilous.

With unfair dismissal claims at an all-time high (over 33,000 claims lodged in the 2016–2017 financial year alone), employers need to be more careful than ever. Even the smallest procedural error, communication slip or oversight of a key legal requirement can easily lead to an expensive and disruptive claim.

However with the right information, guidance and legally sound policies and procedures in place, these legal dangers and excessive costs can readily be avoided.

In Managing Underperformance, we explain everything employers must do to effectively manage employee underperformance and avoid legal pitfalls.

This eBook comprehensively outlines:

  • Exactly what defines underperformance and how it differs from misconduct
  • How to prevent underperformance through performance management processes
  • Essential steps to minimise legal risks when dealing with an underperforming employee
  • Each process you must follow to legally dismiss an underperforming employee
  • Precise details of every legal risk that can arise when managing underperformance

The guide is packed with essential:


Be certain you have done everything you need to do to confidently manage any underperformance issue to the letter of the law.


Download numerous editable letter templates, forms, checklists and other documents – all legally compliant and ready to use.


Tap into the knowledge of employment law experts and know what can happen in various situations and how to respond accordingly.

Case Law

Increasing numbers of cases are making it to court, find out what employers can learn from the outcomes.

Don’t let an underperforming employee put your business in jeopardy.

Protect yourself with Managing Underperformance and minimise your legal and financial risks.

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